To establish a remote control connection, you can install the NTRsupport ActiveX add-on by following the steps below. You only have to install this ActiveX add-on once. We recommend installing the ActiveX add-on so that your NTRsupport remote control sess
The NTRsupport add-on is certified and safe to use, and does not affect the privacy or performance of your computer.
If you do not want to install the ActiveX add-on, you can download a small executable (.exe) file each time you establish a remote control connection.
Download the executable file.
For automatic Windows installation of this ActiveX component, you must accept the warning that was shown when this window opened: