NET TRANSMIT & RECEIVE SL., a company registered in Spain whose registered address is Avenida Torres Diagonal Litoral, Josep Pla, 2 - Edificio B3, 1ª Planta, 08019 Barcelona (Spain), owns the Web site "NTRsupport.com" and the database generated with the personal data provided by the users.
The user authorizes the automatic handling of personal data that he has willingly provided when accessing some Website services (newsletters) and that are required to provide such services, as well as for offering and signing up for other products and services of NET TRANSMIT & RECEIVE SL. The Personal Data obtained will be added to the corresponding files that are owned by NET TRANSMIT & RECEIVE SL.
The information contained in the above-mentioned database is used for both the correct identification of users requesting customized services in "NTRsupport.com", and to make statistical studies of registered users of "NTRsupport.com" that allow providing improved services, perform basic administration tasks, and notifying events, special offers or information to users who have registered by e-mail.
Personal information obtained from registered users is stored in databases belonging to NET TRANSMIT & RECEIVE SL, who is responsible for the technical, organizational and security measures that guarantee the confidentiality and integrity of the information, as established in the Personal Data Protection Act, Law 15/1999, dated December 13, and other pertinent legislation.
In the Privacy Policy we provide users information about how we use or share their personally identifiable information. We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication, or by emailing us at revoke@ntrglobal.com.
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.
Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
We use an outside shipping company to fulfill orders, and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.
If you choose to use our referral service to tell a friend about our site, and he/she authorizes you for this, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. NTRglobal stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
Your friend may contact us at revoke@ntrglobal.com to request that we remove this information from our database.
The user is responsible, in any case, for the veracity of the data provided, and NET TRANSMIT & RECEIVE SL reserves the right to exclude from its registered services any user who has provided false data, without prejudice to any other pertinent legal action.
Any registered user may at any time exercise the right to access, rectify and, if appropriate, cancel his personal data by means of a written statement sent to NET TRANSMIT & RECEIVE SL. Departamento Administración, Torres Diagonal Litoral. Josep Pla, 2 - Edificio B3, 1ª Planta. 08019 Barcelona (Spain)
In order to use this Web site, you must first complete the registration form and create a user name and password. During registration you are required to give contact information (such as name and email address). We use this information to contact you about the services on our site in which you have expressed interest.
You have the option to provide demographic information (such as income level and gender) to us; we encourage you to submit this information so we can provide you a more personalized experience on our site. Users may receive newsletter and updates from NTRglobal.
NTRglobal is the sole owner of the information collected on www.ntrsupport.com. NTRglobal collects personally identifiable information from our users at several different points on our Web site.
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.
We use session ID cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser.
Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies.
This privacy statement covers the use of cookies by www.ntrsupport.com only and does not cover the use of cookies by any advertisers.
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change by emailing our Customer Support at info@ntrglobal.com or by contacting us by telephone or postal mail at the contact information listed below.
The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can email us at info@ntrglobal.com.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
If we decide to change our Privacy Policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.
NTRglobal is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build user’s trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the site www.ntrsupport.com. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.
The TRUSTe program covers only information that is collected through this Web site, and does not cover information that may be collected through software downloaded from this site.
If you have questions or concerns regarding this statement, you should first contact our customer support team at info@ntrglobal.com. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily address, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with us to resolve your concerns.