Resolve customer issues faster via FirstHelp and remote support while decreasing your support department's travel budget.
SSL, 256-bit Rijndael AES encryption, and strong passwords offer the highest levels of security - from login to logout.
NTRsupport data adds business value through integration with your help desk, CRM, billing, and other business systems.
NTRsupport is multi-platform, supports a wide-range of browsers, and works over any connection – T3 to dial-up.
With SaaS model implementation there's no hardware or software to install - you’ll be up and running right away.
Success Story
DHL Express Sweden
improves technical support and reduces costs with NTRsupport
improves technical support and reduces costs with NTRsupport
Whitepaper
Improving Customer Support and Helpdesk Efficiencies with On-Demand Remote Support
With NTRsupport, you'll deliver end-to-end remote support - no matter where your customers are or what systems, devices, or connections they use. Comprehensive self-service support, remote support, and administrative toolkits quickly provide the answers and solutions customers need while helping support managers streamline operations.