Remote Control, Remote Support and Remote Access

"NTR’s NTRsupport is an outstanding remote support solution. It has given us a very cost effective way to service and trouble shoot attended and unattended systems more rapidly and effectively and has eliminated on-site support visits."

Director of Document Imaging

nCompass Networks

"NTRsupport gives us an excellent remote support solution with vast possibilities. The connection between our support technicians and our clients has been bridged thanks to the easy to use NTRsupport interface. Remote support is a snap. No firewalls to tunnel through and support issues are resolved in half the time. And one of the best advantages, NTRsupport is very affordable and much less than the competition."

Senior Network Consultant & Operations Manager of VATG

"We have worked with several remote support products and have found that NTRsupport is great! We have reduced our call times from 3 hours to less than 1 hour by instantly connecting with our cutomers and allowing us to see what they see. We’ve had great support, couldn’t be happier. NTRsupport is a terrific product and has replaced Netopia, Netmeeting, and our other remote clients. We couldn’t live without it!"

Chief Information Officer of Triumph Media

“To augment our award winning support we searched for a full featured remote support product to support the MAS 90/MAS 200 accounting, distribution, manufacturing and e-business management software solution for our clients. Howard & Company selected NTRsupport because GoToAssist™ was too expensive and NTRsupport provided the same functionality as GoToAssist for almost half the price.”

CPA of Howard & Company

Sage Software Authorized Partner Select

"We are very happy with NTRsupport. It has worked 100% of the time and it has substantially improved client service and satisfaction. We are experiencing faster connection times as compared to the previous remote support solution that we were using and our customers are commenting on how easy it is to use."

Executive, IT Solutions

infoSpring, LLC.

"We chose NTR's NTRsupport online remote access and control solution for its combined feature set. Also, of all the online remote support tools we tried, all needed either pre-installation or port configuration. With NTRsupport, these obstacles disappeared."

Technical Support Manager. Avaya-Tenovis Spain

Technical Support Manager

"Since we have integrated NTRsupport into our software, we have been able to reduce our support costs, improve customer retention and provide unbeatable service!"

Head of Customer Care and IB Sales, Sage Sesam