Remote Control, Remote Support and Remote Access
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Call 1 (866) 459-2543
Call 1 (866) 459-2543
Pocket PC Support
NTRsupport gives you the power to deliver remote technical support to Pocket PC users as you would to your PC, Mac, or Linux users. Offer seamless technical support to your mobile workforce and customers with no need for special installations or configuration.
This is some of what NTRsupport offers for Pocket PC remote support.
Carry out full support sessions including remote control, file transfer, session assignment, session recording, and color/display configuration.
Centralize your support activity by using the same console to deliver support to Windows, Mac and Pocket PC users.
Minimize training needs with an easy-to-use console available in 14 languages.
Guarantee data security with end-to-end AES 256 bit data encryption available plus local and system authentication.
Ensure customer peace-of-mind with permission-based remote support that requires customer approval for access and control actions.
Control the Pocket PC in one of two modes, total remote control mode or observer mode.
And starting a remote control session is a snap:
The operator creates a Session Code using the Session Assignment feature and sends that code to the customer by e-mail, chat, or phone.
Using their Pocket PC device, the customer goes to www.ntrsupport.mobi, and enters the session code.
The support session is established and the operator connects to the Pocket PC after the customer grants their approval.
Have you ever delivered remote support to a Pocket PC device?
Start your free trial and try it out today!
Start your free trial and try it out today!
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