News & Events
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NTRglobal launches Remote Diagnostics and Reboot & Reconnect | |
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Remote Diagnostics | |
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With NTRsupport’s Remote Diagnostics, you can easily collect and view critical technical information about the customer’s computer including details about the operating system, service packs, IP configuration, browser versions, free and total memory and more… | |
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Read Remote Diagnostics Technical Manual (PDF). | |
| Reboot and Reconnect | |
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Reboot/Reconnect allows you to reboot and automatically reconnect to your customer’s computer during a support session which is common after installing updates or new applications. | |
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Read Reboot and Reconnect Technical Manual (PDF). | |
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