Remote Control, Remote Support and Remote Access
Questions?
Call +44 (0) 1483 688155
Call +44 (0) 1483 688155
NTRsupport allows you to establish highly secure support sessions with customers or employees, then view and take shared control of their computers. This means your clients receive fast and highly secure support without having to go through multiple calls to diagnose problems.
No more expensive on-site visits or downtime. With NTRsupport your clients connect, receive support, and then continue working almost immediately. Try it out for yourself. Click here for a free trial.
No more expensive on-site visits or downtime. With NTRsupport your clients connect, receive support, and then continue working almost immediately. Try it out for yourself. Click here for a free trial.
On-Demand Remote Control
The Remote Control feature lets the support representative view and take shared remote control of the customer´s computer in seconds. NTRsupport allows you to take remote control of any computer using Windows, MacOS or Linux.
256-bit AES Encryption
Security is an important issue to remote support users. All NTRsupport remote control sessions use 256-bit AES end-to-end encryption and implemented strict security measures that protect against unauthorized access to your data, programs and systems.
Remote Diagnostics
With Remote Diagnostics you can easily gather technical information about the customer´s computer, including details about the operating system, service packs, IP configuration, free and total memory, and more.
Multiple Session Capability
With one NTRsupport license, your support representative can hold up to five simultaneous remote support or live chat sessions, increasing the efficiency of your support team.
"Since we integrated NTRsupport into our software, we have been able to reduce our support costs, improve customer retention and provide unbeatable service!"
Head of Customer Care and IB Sales, Sage Sesam
