Remote Control, Remote Support and Remote Access

"NTRsupport remote control complies with the demanding security measures of Gedas Group. All the remote control sessions that we launch, approximately 50 sessions each day, are completely encrypted with the 256 bit Rijndael algorithm chosen by the National Institute of Standards and Technology (NIST)."

Technology Services Manager of TAO

"We chose NTR's NTRsupport online remote access and control solution for its combined feature set. Also, of all the online remote support tools we tried, all needed either pre-installation or port configuration. With NTRsupport, these obstacles disappeared."

Technical Support Manager. Tenovis Spain.

Technical Support Manager

“Thanks to NTRsupport client satisfaction has substantially improved. We no longer dispatch our technicians to solve problems that can be solved from the office.”

CEO Aytos CPD

"We have worked with several remote support products and have found that NTRsupport is great! We have reduced our call times from 3 hours to less than 1 hour by instantly connecting with our cutomers and allowing us to see what they see. We’ve had great support, couldn’t be happier. NTRsupport is a terrific product and has replaced Netopia, Netmeeting, and our other remote clients. We couldn’t live without it!"

Chief Information Officer of Triumph Media

“NTRsupport has had more positive impact on our ability to provide excellent support service than any other remote support tool we have implemented. The setup was very easy, and we were up and running within a day.”

CIO of Retalix

"Since we integrated NTRsupport into our software, we have been able to reduce our support costs, improve customer retention and provide unbeatable service!"

Head of Customer Care and IB Sales, Sage Sesam